Privacy & Refund Policy

1. Privacy Commitment

Bazina Shipbroking is committed to protecting your personal data. Any information collected through our website — including name, email address, phone number, and payment details — is used solely for:

• Course registration and enrollment
• Consultancy service communication
• Issuing invoices and certificates
• Responding to inquiries

We do not sell, rent, or share your personal information with third parties except where required for payment processing or legal compliance.

All payment transactions are processed through secure third-party payment gateways.

2. Refund Policy

Training Courses

• Full refund available if cancellation is requested at least 7 days before the course start date.
• 50% refund if cancellation is requested within 7 days before the course start date.
• No refund once the course has commenced or if recordings/materials have been accessed.

Consultancy Services

• Fees paid for consultancy services are non-refundable once the service has commenced.
• If cancellation is made before work begins, a refund may be issued minus administrative charges.

3. Exceptional Circumstances

In cases of force majeure or course cancellation by Bazina Shipbroking:

• Participants may choose a full refund or transfer to a future session.